FAQs

You can place an order directly through our website by browsing the products, adding them to your cart, and checking out securely.

If your order hasn’t been processed yet, we’ll do our best to accommodate changes or cancellations. Please contact us at contact us page as soon as possible.

We accept all major credit/debit cards, UPI, and digital wallets. You’ll see available payment options at checkout.

Orders are typically processed within 1–2 business days. Delivery time depends on your location but generally takes 3–5 business days.

Yes, we offer returns or exchanges within 7 days of delivery if the product is unused and in its original packaging. Visit our Return Policy page for full details.

If your tracking shows delivered but you haven’t received it, please check with neighbors or your local courier. Still no luck? Contact us and we’ll investigate further.

Orders typically ship within 1-3 business days. Delivery times vary based on your location.

No, we are not offering worldwide shipping. we are only shipping to Saudi Arabia.
Shipping times and rates depend on the destination.

Once your order is shipped, you will receive a tracking number via email to monitor its progress.

Please contact customer service within 48 hours with photos of the damage for a quick resolution.

Yes, our products are sourced from organic farms wherever possible to ensure high quality and sustainability.

Yes, we offer a 7-day return policy for unopened and unused products. Contact customer service for more information.

Store in a cool, dry place away from direct sunlight to maintain freshness.

Rutufy fresh dates are packed with numerous nutritional benefits. They are rich in fiber, vitamins, and minerals, including potassium and magnesium, which support digestive health, boost immunity, and provide energy.

Fresh dates can be an excellent choice for weight gain as they are calorie-dense and contain natural sugars, making them a healthy option for increasing calorie intake. However, moderation is key to avoiding excessive sugar consumption.

There are various ways to enjoy fresh dates from Rutufy. You can eat them as a snack, add them to smoothies, desserts, and salads, or use them as a natural sweetener in recipes.

Rutufy fresh dates are rich in fiber content which helps to maintain your digestive health. High fiber content aids digestion by promoting regular bowel movements and preventing constipation. They are gentle on the stomach, making them an excellent choice for digestive health.

Yes, they do! Rutufy fresh dates are a good source of iron, an essential mineral that helps transport oxygen throughout the body and supports overall energy levels. Incorporating dates into your diet can help boost your iron intake naturally.